The Minnesota Hospital Association honored innovative programs and outstanding leaders in health care including Wyoming’s Fairview Lakes Health Services at the association’s 30th annual awards ceremony April 25.
Eighteen awards were given for extraordinary achievement in categories ranging from advocacy on behalf of hospitals and volunteerism to innovation and improvement in patient care and patient safety.
Fairview Lakes was recognized as Best Minnesota Hospital Workplace in the large hospital category, while Mayo Clinic Health System in St. James earned the same distinction in the small hospital category.
“An engaged, passionate workforce is the most valuable resource this hospital has,” John Herman, Fairview Lakes and Northland medical centers’ site executive, said in response to the award. “Through the concerted effort of leaders and all members of the team at Fairview Lakes, this has become a workplace where it’s a priority to be heard, valued and respected.”
Lawrence Massa, MHA president and chief executive officer, weighed in on all of the award winners and what their accomplishments mean on a local and even national level.
“The achievements showcase the kind of top-quality care that typifies Minnesota hospitals,” Massa said. “The women and men of these innovative, high-performing hospitals have set the bar high for patient care and for meeting the needs of their communities. Thanks to their innovation, diligence and commitment, Minnesota hospitals continue to be among the best in the nation.”
According to the Minnesota Hospital Association’s awards announcement:
Fairview Lakes Health Services, Wyoming, has worked deliberately to strengthen its culture and focus on being the best for its patients and their families.
The hospital has focused on enhancing leadership visibility and communication, implementing best practices for health care management and using performance improvement as a critical tool to improve work processes.
For example, the hospital implemented weekly leadership team rounding across departments and holds quarterly employee forums to help staff connect with leadership.
The hospital is cultivating a culture of “thankfulness” with deliberate use of handwritten thank you notes to team members. Employees have a voice in creating a better environment and better processes for patients and families.
These changes have created an exceptional work environment and are improving staff retention and engagement.
According to one employee, the focus on improving the hospital’s culture has enhanced the professional and personal growth of employees, improved relationships between departments, and between management and front line staff.
The Minnesota Hospital Association represents 143 hospitals and health systems, which provide care for their patients and meet the needs of their communities.